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Personal Services

Personal Class Consulting Services include virus removals, network installation, software installation, PC hardware repair, PC troubleshooting, data backups and custom services involving computer repair, installation or troubleshooting for the Home or SOHO (small office, home office) user.
Whether you run a home, or a home office, we know that your computer is important to you. We provide various services to help you keep your computer running including all of the services listed on this page, and for only $5/month per computer, a maintenance program that will keep your computer up-to-date with antivirus tools and updates to keep it protected.
Virus/Malware Removal  In-Shop $60
We will find and eradicate viruses and malware from your personal computer.
PC Diagnostic In-Shop $75
Let us research and identify the cause of crashes or performance problems on your personal computer. This includes testing all software and will include an estimate for any recommended repairs or upgrades.
Software/Hardware sold separately.
PC Software Updates In-Shop $35
Let us apply all updates to your personal computer and provide recommendations for software upgrades suitable to your circumstances.
Software sold separately.
One Time Data Backup In-Shop $75
We will create a secure copy of all of your files onto either DVD or external drive (external drive must be provided by customer).
Automated Data Backup In-Shop $125
We will configure your PC to automatically backup your files and we will create a 1-time backup to an external drive.
Hardware and Software sold separately.
Security Configuration In-Shop $75
Let us install appropriate antivirus and antispyware software and configure all settings to appropriately secure your computer.
Software sold separately.
Enhanced Security Configuration In-Home*$150
We will install appropriate antivirus and antispyware software, configure all settings appropriately to secure one computer and provide up to 90 minutes of training either in home* or in our office.
Additional Computer configuration $75
Wireless Network Setup In-Home* $75
We will configure a wireless router and up to 2 computers for secure wireless communications.
Wireless hardware sold separately.
Networking Consultation In-Home*$75
This service includes a site visit to any home located in the Yakima Valley and Columbia Basin and includes recommendations on how to network your computers together, the advantages and disadvantages of doing so, and an estimate for creating a complete in-home network.
Standard Hourly Rates $75
Hourly Labor Rate for Hardware and/or Software Related issues during normal business hours. 30 minute minimum billing, charges billed in 15 minute increments for remote access labor. 60 minute minimum billing, charges billed in 30 minute increments for “on-site” labor.Current Benton REA members receive a 10% discount on the first $300 of PowerNET services and a 5% discount on the remaining balance.
* All services provided “In-Home” are based on the customer premises being within 25 miles of an existing PowerNET location. Any services provided outside of the 25 mile radius may incur additional billable charges.
## Due to the rapid changes that can occur with regard to Internet and communications technology, PowerNET reserves the right to modify any PowerNET prices.

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